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Visit Upskaleu, Inc. to start your journey toward purpose and transformation.

Business Mailing Address:

Business Hours: Monday–Friday: 11:00 AM – 7:00 PM Some Saturdays: Limited availability by appointment only (typically 9:30 AM – 1:00 PM). Sunday: Closed

Availability may vary for pre‑scheduled sessions or special client needs.

Email:

Suzanne@upskaleu.net

Upskaleu, Inc. Coaching Package Policies

Payment Terms:

To support your commitment and ensure your coaching journey begins with clarity and ease, you may choose either full payment upfront or a 50% deposit at enrollment. This flexible option is available for the Career Advancement, Leadership Development, Public Speaking Growth six‑session package, or the Transformative Career Exploration eight-week package. The remaining balance is due before Session 2, allowing you to step confidently into this experience with a grounded sense of readiness and momentum.

Exceptions: The Spark – Step Into You (3 sessions) and The Shift Career Mentoring Package are payable in full at enrollment.

Cancellation Policy: Because this work requires dedication from both of us, no refunds are issued after the first session has taken place. This policy honors the time, preparation, and energetic investment that goes into your coaching experience. Rescheduling window — e.g., 24–48 hours' notice required. No-show clause — Session is forfeited if the client doesn’t attend.

Session Completion Policy: All sessions must be completed within the package’s designated start‑date period, with an additional three‑week buffer available for holidays, vacation, or illness. This structure ensures momentum, accountability, and meaningful progress. No‑show clause — Session is forfeited if the client doesn’t attend. Rescheduling window — e.g., 24–48 hours' notice required. No‑show clause — Session is forfeited if the client doesn’t attend.

Communication & Support: Email support is available throughout your program timeframe. Messages will be answered during standard business hours, with reasonable exceptions made to support the client's needs.

Commitment to the Process: This journey is a partnership. By enrolling, you commit to showing up fully, engaging with the work, and taking aligned action between sessions. I commit to guiding you with clarity, honesty, and unwavering support.

Our Commitment to You: Your experience matters. If at any point you feel dissatisfied, please reach out. We are committed to addressing concerns promptly and doing everything reasonably possible to make things right.

7550 Creedmoor

Ste104 #1204

Raleigh, NC 27613

Upskaleu, Inc.

Connect

Email:

Call

suzanne@upskaleu.net

Phone: (919) 274-0010

Business Hours: Monday–Friday: 11:00 AM – 7:00 PM

Some Saturdays: Limited availability by appointment only (typically 9:00 AM – 1:00 PM).

Sunday: Closed

Availability may vary for pre‑scheduled sessions or special client needs.

Upskaleu, Inc. Business Mailing Address: 7550 Creedmoor, Ste 104 #1204, Raleigh, NC 27613